Jurisdiction of Tribunal

The Tribunal has jurisdiction to hear :

  • A claim for redress for the purchase of goods and services permitted under the jurisdiction of the Tribunal.
  • A claim where the total amount does not exceed RM50,000.00; and
  • A claim which accrues within three years of the claim.

The chairman, deputy chairman or any other member of the Tribunal selected by the chairman, sitting alone shall exercise the jurisdiction of the Tribunal.


Tribunal for Consumer Claims Malaysia

Ministry of Domestic Trade and Consumer Affairs (MDTCA)
Aras 5 (Podium 2)
No.13,Persiaran Perdana, Presint 2
62623 Wilayah Persekutuan Putrajaya
: +603 - 8882 5822
: +603 - 8882 5831
: https://www.kpdnhep.gov.my

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